Privacy Policy

Last updated: September 15, 2026

VolumeX Supplements (“VolumeX,” “we,” “us”) respects your privacy. This Policy explains what information we collect when you visit our Site or buy VolumeX, how we use it, and the choices you have.

1. Information we collect

• Lead & qualification details — name, email, and phone number you provide when starting qualification, requesting information, or submitting forms on the Site.
• Order & account details — name, email, shipping address, billing address, and phone number you provide at checkout.
• Payment data — payment is processed by Whop and its payment partners. We do not store full card numbers on our servers; those providers handle card data under their own policies.
• Device & usage data — IP address, browser type, pages viewed, and approximate location derived from IP, collected via cookies, logs, and similar technologies.
• Communications — messages you send to support, and records of emails, SMS, or WhatsApp messages we exchange with you.

2. How we use information

We use personal information to fulfill orders, process payments, provide shipping updates, respond to support requests, prevent fraud, improve the Site, and send product-related and marketing communications as described below. We may also use aggregated, de-identified data for analytics.

2A. Phone, SMS, text, and WhatsApp

If you provide a phone number on our Site (including qualification, lead forms, or checkout), you agree that we and our service providers may contact you at that number by phone call, SMS/text message, and/or WhatsApp about your inquiry, order status, qualification, customer support, and product or promotional offers related to VolumeX / Xperience Youth.

Message frequency varies. Message and data rates may apply. You can opt out of marketing texts or WhatsApp messages at any time by replying STOP (or following the opt-out instructions in the message), and you can request help by replying HELP or contacting us below. Opting out of marketing does not stop transactional messages we may need to send about an order you placed.

We use providers such as WhatsApp (Meta) and messaging platforms (for example Zernio) to deliver these communications. Their handling of message delivery data is also subject to their own terms and policies.

3. Checkout & Whop

Checkout and payment sessions are powered by Whop. When you complete a purchase, Whop and its processors receive the information needed to authorize payment and fulfill the transaction. Their handling of your data is governed by Whop’s privacy documentation in addition to this Policy.

4. Cookies & similar technologies

We use essential cookies to keep your cart and session working, and may use analytics cookies to understand Site performance. You can control cookies through your browser settings; disabling some cookies may limit Site features.

5. Sharing

We share information with service providers who help us operate (checkout/payment, shipping carriers, email delivery, hosting, and analytics), when required by law, or to protect our rights and customers. We do not sell your personal information.

6. Retention

We retain order and customer records as needed for fulfillment, tax, accounting, and legal obligations, then delete or anonymize when no longer required.

7. Security

We use reasonable administrative and technical safeguards. No method of transmission over the Internet is 100% secure; please use a strong password for any accounts and contact us if you suspect unauthorized access.

8. Your choices

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal data, or to opt out of marketing emails (unsubscribe links are included in those messages) and marketing SMS/WhatsApp (reply STOP). To exercise privacy requests, email us at the address below.

9. Children

VolumeX is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a minor has provided data, contact us and we will take appropriate steps to delete it.

10. International visitors

Our Site is operated primarily for customers in the United States. If you access the Site from elsewhere, your information may be processed in the U.S. or other countries where our providers operate.

11. Changes

We may update this Policy periodically. Material changes will be reflected by updating the “Last updated” date. Continued use of the Site after changes means you acknowledge the revised Policy.

12. Contact

Privacy questions or requests: support@xperienceliving.com or call (770) 670-3040.